Delivery & FAQ

What is hallmarking?

You may see me talk about an item being hallmarked in my shop or when enquiring about commissions.

 

If the sterling silver weighs 7.78 grams or more it must, by law, be hallmarked at a UK Assay Office. I send my work to London to be quality checked and stamped with my makers mark. The fineness of the silver (925) is then added along with the location where it is hallmarked (leopard for London).

I am displaying a hallmarking Dealers notice as I sell precious metal

jewellery. If you would like any further details about hallmarking, let me know.

United Kingdom Shipping

All UK shipping is FREE

Items up to £49 will be sent Recorded delivery.

Items from £50 will be sent Special Delivery.

Please read item descriptions for time scales as most things are made to order

from one week to four depending on whether they are hallmarked or not.

 

If you require the jewellery or cufflinks for a special occasion or date, get in touch

before ordering to see if it will be ready in time. I can usually help with this.

International Shipping 

(Not available on my web shop, depends on weight)

Some countries don't allow jewellery to be posted to them, so please email beforehand and I can send an invoice for you order instead after checking this for you. I will then use Royal Mail to post.

 

Returns

If you are unhappy with your item, please email or contact me and I will be able to help fix the problem with you. 

*  Free UK delivery 

  • Grey Facebook Icon
  • Grey Instagram Icon

© 2020  by Charlotte Baker