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© 2019 by Charlotte Baker

Delivery & FAQ

Hallmarking

What is hallmarking?

You may see me talk about an item being hallmarked in my shop or when enquiring about commissions.

 

If the sterling silver weighs 7.78 grams or more it must, by law, be hallmarked at a UK Assay Office. I send my work to London to be quality checked and stamped with my makers mark. The fineness of the silver (925) is then added along with the location where it is hallmarked (leopard for London).

I am displaying a hallmarking Dealers notice as I sell precious metal

jewellery. If you would like any further details about hallmarking, let me know.

Shipping

United Kingdom Shipping

All UK shipping is FREE

Items up to £49 will be sent Recorded delivery.

Items from £50 will be sent Special Delivery.

Please read item descriptions for time scales as most things are made to order

from one week to four depending on whether they are hallmarked or not.

 

If you require the jewellery or cufflinks for a special occasion or date, get in touch

before ordering to see if it will be ready in time. I can usually help with this.

International Shipping 

All International shipping is £12 (not available on my web shop)

Some countries don't allow jewellery to be posted to them, so email beforehand and I can send an invoice for you order instead after checking the is for you. I will then use Royal Mail to post.

Returns

 

How to Return  

If you are unhappy with your item, please email or contact me and I will be able to help fix the problem with you.